Which move are you making?
iPhone to iPhoneHold your new iPhone next to your old one and it copies almost everything across.Android to iPhoneUse Apple's free Move to iOS app on your old Android phone.iPhone to AndroidYour new Android phone does the work. A cable is the easiest way.Samsung to SamsungSamsung's Smart Switch is already on your Galaxy phones.Google Pixel or other AndroidCopy straight from your old phone, or restore from your Google backup.
Got a new HONOR, OPPO, OnePlus, Xiaomi or Motorola?
These makes have their own copying apps. Pick the make of your new phone.
New HONOR phoneHONOR's free Device Clone app copies your things from an iPhone or another Android phone.New OPPO phoneOPPO's free Clone Phone app copies your things from an iPhone or another Android phone.New OnePlus phoneOnePlus's free Clone Phone app copies your things from an iPhone or another Android phone.New Xiaomi, Redmi or POCO phoneXiaomi's free Mi Mover app copies your things from your old phone.New Motorola phoneMotorola uses Android's own copying, so there is no extra app to find.
Also useful
Moving your WhatsApp chatsKeep your WhatsApp messages, photos and voice notes on your new phone.Keep your contacts and photos safeMake a safe copy of your photos and contacts before you change phones.Before you trade in, sell or give awayThe steps to take before your old phone leaves your hands.
Before you start
- Charge both phones, or keep them plugged in the whole time.
- Be on your home Wi-Fi. Have your Wi-Fi password ready (it is often on the back of your router).
- Know your passwords: the code that unlocks your old phone, and your Apple Account or Google Account password.
- Keep your old phone. Don't reset it or hand it in until you have checked everything is on the new one.
- Give yourself time. Allow about an hour. Moving lots of photos can take longer.
Not sure which phone you have?
- An iPhone has an Apple logo on the back.
- A Samsung has the word "Samsung" on the back, or "Galaxy" in its name.
- A Google Pixel has a "G" on the back.
- An HONOR has the word "HONOR" on the back. HONOR guide
- An OPPO has the word "OPPO" on the back. OPPO guide
- A OnePlus has a "1+" logo on the back. OnePlus guide
- A Xiaomi, Redmi or POCO has one of those names on the back. Xiaomi guide
- A Motorola has a round "M" logo on the back. Motorola guide
- Still not sure? Open Settings and tap About phone (on an iPhone, Settings › General › About). It shows the make and model.
- Any other phone that isn't an iPhone is almost always an Android phone. Use our Android guide.
These guides are written by Norfolk Fibre Watch in plain English. The videos and links come straight from Apple, Google, Samsung and WhatsApp. We don't earn anything from this section. Menus can change after phone updates, so if your screen looks different, follow the official guide linked on each page.